Question 1

What is Latent?

Accepted Answer

Latent is the leading enterprise pharmacy intelligence platform, powered by one clinical agentic engine. It spans the full pharmacy stack, prior authorization, appeals, denials, capture, outreach, and adherence, so pharmacy teams serve more patients, grow the operation, and capture more value compliantly, without adding headcount, making pharmacy the growth and care delivery engine for modern health systems.

Question 2

How does Latent work?

Accepted Answer

Latent helps health systems simplify the patient journey from diagnosis to health, focused on four key parts of the pharmacy workflow, all powered by one clinical agentic engine. Identify, find every patient: surfacing the patients your team is missing from the chart and the claims data. Access, improve every approval: reading the payer policy, checking medical necessity, filling the form and submitting, then drafting the appeal with citations the moment a denial comes back. Capture, secure every script: auditing eligibility and benefit routing against the chart so every claim stays compliant and audit-ready. Engage, support every patient: staying with each patient on therapy, with a pharmacist stepping in exactly when their judgment is needed.

Question 3

What does Latent do?

Accepted Answer

Latent frees pharmacy teams from the administrative work that fills the day, so they can focus on patients and practice at the top of their license. The platform spans the full pharmacy stack: prior authorization, appeals, denials, capture, outreach, and adherence. Underneath, one clinical agentic engine reads the chart, the claims, payer policies and drug labels, reasons across all of it, and acts as each case needs.

Question 4

Which health systems use Latent?

Accepted Answer

Latent is trusted by 50+ of the largest health systems in the country, including Ochsner Health, St. Luke's Health System, MetroHealth, Yale New Haven Health, Mount Sinai Health System, Vanderbilt University Medical Center, UCLA Health, UCSF Health, and Henry Ford Health, and many more.

Question 5

Does Latent work with our EHR?

Accepted Answer

Yes. Latent natively integrates with any EHR, and every output traces back to the chart.

Question 6

What results do health systems see?

Accepted Answer

Results are published with named partners and verified numbers, and vary by organization. Across Latent's partners: $50M in copay assistance accessed so patients can start and stay on therapy, 23.4 minutes of every appeal handed back to pharmacists, 109% more prior authorization throughput per team member on the same staff, and $300K or more in annual labor cost avoided plus multi-million in net-new specialty revenue.

Intelligence that brings life-changing therapies to the people who need them

Simplifying the journey to health, intelligently

Leading health systems use Latent to turn pharmacy into a care and growth engine.

Handle more prescription volume

Get more done per team member

Give pharmacists time back

Serve more patients

Grow with financial resilience

Meet The Change Makers.

Trusted by 60+ leading health systems.

Insight from the frontier of specialty pharmacy.

Simplifying the journey to health.